Help & FAQs
What are the face masks made up of ?
Face masks are made up of 100% 3-ply cotton. They are very soft, comfortable, with a layer of filter, adjustable nose clip with soft elastic band ear loops.
Are the face masks reusable ?
Yes. The Face masks are washable and reusable. The beaded ones are hand washable only.
Can I wash the face mask?
The beaded masks are hand washable with mild detergent and the non beaded one can be machine washed on a gentle cycle but recommend hand washing.
Can I put the face mask in a dryer ?
We recommend air dry or hang dry for the beaded face masks and do not put them in the dryer. The non-beaded face masks can be put into dryer on low heat. Use tumble dry low.
Can I Iron the face mask?
You cannot iron the beaded face masks but the plain cloth ones without beads can be ironed on a very low heat.
Can I return a Face Mask ?
No. We do not accept returns on face masks because of COVID19. All face masks sales are final and not exchangable or refundable.
Can I exchange a face mask ?
No. We do not offer exchanges on face masks because of COVID19. All face masks are sales are final and not exchangable or refundable.
Do you take custom orders for a face mask ?
Yes. If you have a design you want please contact us at firstname.lastname@example.org
Do you offer discounts on bulk orders ?
Yes. Please contact us at email@example.com for custom and bulk orders.
What payment methods do you accept ?
We accept most credit cards.
How long does it take to ship out orders ?
It takes 3-4 days once the order is processed and payment is received. For customized item it will take a little longer based on the design.
Can I track my order after it is shipped ?
Yes. The customer will receive an email confirmation with a tracking number once the order is fullfilled.